McAfee Internet Security 1User 2010

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McAfee Internet Security 1User 2010

McAfee Internet Security 1User 2010 see short title

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McAfee Internet Security software offers comprehensive PC and online security with accelerated performance. It’s now available with revolutionary Active Protection technology, enabling the fastest updates and highest levels of detection against malicious threats. It provides anti-virus, anti-spyware, anti-phishing, identity and two-way firewall protection. Additionally, anti-spam, parental controls and a powerful website safety advisor are inclu... » full description

User Reviews

Review Date: 2009-11-20
The following is a combination of my experiences and problems with McAfee Internet Security and my opinions about this product. I'm sure about my experiences, but my opinions may or may not be right: 1) McAfee's recommended install method doesn't work, which is to install from the Internet (instead of from the out-of-date CD that came in the box). It installs, but then doesn't allow one to register the product. In response to it being unregistered, the product then shuts itself off every hour, saying that something needs to be fixed, but there is no way to fix it. McAfee tech support finally admitted their recommended install method doesn't work, and that I had to uninstall everything and start over using the not recommended method of installing from the CD. 2) I have a trusted program that the McAfee program kept putting in quarantine. McAfee would allow me to restore it, but as soon as it was restored McAfee would immediately (within 1 or 2 sec.) rediscover my program and quarantine it again. There is a trusted program list, but no way to get anything on it. The documentation says that restoring a quarantined program will put it on the trusted list, but this doesn't happen. McAfee tech support admitted there was no way to get something on the trusted list. They then proceeded to scold me for having a program on my computer that they didn't approve of. They wanted to see a copy of it, which I didn't object to, but regardless of whether they approved it or not, I still trusted and wanted this program on my computer. I was told that I simply could not have a program on my computer, if they didn't approve of it being there. Well excuse me, but I would like to be the final authority for what is and is not on my computer, not McAfee. 3) The McAfee SiteAdvisor feature doesn't work for Google searches running on Firefox. 4) The McAfee user interface is not easy to use or intuitive. Some status is hidden in very illogical places. 5) Some McAfee status and user actions are blocked from user access, if you don't have everything turned on that McAfee thinks should be turned on. For example, you can't turn off multiple things, then turn them back on one at a time. McAfee requires you to turn them ALL back on at once (it's all or nothing). 6) McAfee automatically turned on Automatic Microsoft Updates on my computer, when I did not want this turned on. When I agreed to the generic McAfee install question about automatic updates, I clearly thought I was agreeing to updates of the McAfee program and database, not Microsoft Updates. 7) The Basic McAfee user menu has some things on it that are not present on the Advanced menu. Most people would expect a Basic menu to be a subset of the Advanced menu, but this isn't so with McAfee. 8) I suspect the provided facility to remove the McAfee product from a computer doesn't remove everything (via control panel, add/remove programs). When I was working with tech support because their product didn't install right, he wanted me to completely remove the previous install and start over. He sent me 2 programs to do this removal. If he had to give me 2 special programs to do this, I suspect this means their provided remove doesn't do it right. After running the 2 provided programs, I still found some McAfee remnants remained on my computer. 9) When doing the install I wanted to save a copy of the license agreement I was forced to agree to. I could select the agreement text, but McAfee blocked me from copying it to the clipboard (so I could save a copy). 10) I finally gave up on this product and had to restore my whole C: drive partition from a previous backup, to undo the damage this product did to my system. Problem #2 above was the final straw, when I was told I simply couldn't have anything on my computer that McAfee didn't approve of. This McAfee product cost me 7 days of my life, to discover, debug, and recover from the above problems. In my opinion, I know low quality software when I see it, and I have seen it in this product.

User: Hal Lowe
Rating:
Summary: Not a Good Product
Helpful Votes: 1
Total Votes: 1