User Reviews

1. Review Date: 2009-11-22

   It's ok. Nice speeed and quality. It has constant paperjams and the way the paper fits in is terrible. Would not purchase again
   
   User: Kimberly S. Hinson
   Rating:
   Summary: fax machine
   Helpful Votes: 0
   Total Votes: 0
   

2. Review Date: 2009-10-16

   i had two replacement machines in 30 days. this is a nigtmare..
   
   they can not get it right... if you are a mashocist this machine is for you...
   
   User: Ted B. Edelson
   Rating:
   Summary: nightmare
   Helpful Votes: 0
   Total Votes: 1
   

3. Review Date: 2009-09-03

   I, BOUGHT THIS AT CHRISTMAS TIME: I'VE HAD GOOD LUCK, BEFORE MY BLACK COLOR INK (" STOPPED WORKING?")...I'M, TRYING TO GET IT REPAIRED, FOR MONTHS ! ANYONE OUT THERE KNOWS A REPAIRS ? CAN'T, SEND IT BACK!
   
   User: GEORGE
   Rating:
   Summary: BROTHER INTELLIFAX 1960C:
   Helpful Votes: 0
   Total Votes: 1
   

4. Review Date: 2009-08-04

   I recently purchased this product and the cordless phone was not working. When I spoke with a "customer service rep" after 30min she told me what my options were. She also had no idea how to troubleshoot the problem and read from a script during our conversation. I requested sending the whole machine back for a refund. Her response was, "We do not give refunds." I suspect Brother will give you a limited warranty but not guarantee their products. Be sure to read the fine print on warranties.
   
   User: Sandra J. Dewey
   Rating:
   Summary: Poor warranty and no refund available
   Helpful Votes: 1
   Total Votes: 1
   

5. Review Date: 2009-04-24

   I was very satisfied with this product. It has so far performed up to my expectations. The only problem I have had is with the paper tray. It is a little difficult to set up the first few times. Once you get the hang of it though it is fine. It prints very clearly and the phone/answering machine is also very clear. The last machine I had was a panasonic and it lasted about 5 years with only occasional use. This machine already outshines that one in performance, it was well worth the money. I think this is a great machine for a home office or small business...
   
   User: Big Daddy
   Rating:
   Summary: Brother Intellifax-1960C
   Helpful Votes: 2
   Total Votes: 2
   

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Editorial Reviews

Amazon.com Product Description Total Message Center Solution for a Home Office or Small Business
The Brother IntelliFax-1960C is a full-color fax and Message Center solution incorporating a 5.8GHz cordless handset and built-in answering machine. Ideal for small office or home office environments, it’s a versatile communications tool that delivers impressive fax, phone and printing features.

The Brother IntelliFax-1960C is a versatile communications tool that delivers impressive fax, phone and printing features. View larger.

A 5.8GHz digital cordless handset gives you the freedom of movement while using the phone--expandable up to four handsets.

The Brother IntelliFax-1960c has a 4-cartridge ink system that leverages Brother's patented Innobella ink technology.

5.8GHz digital cordless handset
Convenience and value are maximized with the integration of a 5.8GHz digital cordless handset which allows users freedom of movement while using the phone and can be expanded to a total of four handsets‡ to create a complete cordless phone system.

High speed 33.6K bps SuperG3 fax modem
Fax throughput is optimized with a modem capable of transmitting as fast as 3 seconds per page, or of slowing down automatically to communicate with slower machines.

Built-in Message Center
An integrated answering machine saves space and stores up to 29 minutes of messages. Users on the go can access messages and faxes remotely with features like fax forwarding, paging and remote retrieval.

Handles black or color fax and copy needs
The versatility of Brother’s color inkjet technology expands traditional fax functionality, allowing you to make vibrant color copies or even to send and receive color faxes.

16MB memory
Up to 300 fax pages‡ can be stored in memory if the machine runs out of paper or ink while unattended. It can also be used to store multiple fax documents that can be transmitted sequentially, as soon as the line is free.

4-cartridge ink system
Brother’s cost-saving 4-cartridge ink system assures that you only have to replace the color that’s out and won’t waste money replacing multi-color cartridges just because one color is running low.

Built-in USB interface
Your investment is protected because a built-in USB interface also enables this model to serve as a high speed color inkjet printer if your needs grow beyond basic fax and copying.

Product Details

1. 5.8 GHz Cordless Handset - expandable to total of 4 Handsets
2. High speed 33.6K bps Fax Modem
3. Built-in Digital Answering Machine
4. Handles Black or Color Fax and Copying
5. 16MB Fax Memory